Refund policy
Return & Refund Policy
We want you to love your jewelry. If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
Conditions for Return:
A proof of purchase (receipt or order number) is required.
Returns must be initiated within 30 days of the delivery date.
How to Return:
Contact us at info@hasenjewelry.ca with your order number.
We will provide return instructions and shipping details.
Once we receive and inspect the item(s), we’ll issue a full refund to your original payment method.
Important Notes:
Return shipping costs are the responsibility of the customer (unless the item is defective or incorrect).
If you have any questions, feel free to contact us at info@hasenjewelry.ca